Technically Trained Product Managers
Our technically trained managers are all industry veterans with an average of 15+ years experience. Individual managers with specialized in-depth knowledge are assigned to each customer to assist with projects and coordinate sourcing needs. Our managers understand the challenges of finding the right chemical for specific applications and can source even the most difficult-to-find products to ensure a positive outcome.
Complete Logistics Support
Our experienced staff closely monitors and tracks product packaging and shipments of all sizes, including bags, drums, and bulk.
We maintain warehoused stocks of products in close proximity to our customers to ensure ready availability and prompt delivery.
Global Sourcing
With our own facilities and partner companies in the USA (New York and Pennsylvania), China, India, Taiwan, South America, and Germany, we are uniquely positioned to source the products you need on a timely basis.
Just In Time Delivery
Our facilities and warehouses are regionally located close to key customers to assure a “just in time” capability. We also work with more than a dozen strategically located outside warehouses.
Outstanding Customer Service
We're big enough to span the globe, yet small enough to provide personal service on every transaction – from sourcing to shipping, tracking to documentation to final delivery. When you contact Biddle Sawyer, you can count on an informed and trained member of our staff to respond promptly.
Reliable Stewardship
Our experienced and continually trained staff stay abreast of evolving and constantly changing regulations, ensuring compliance and safety at all times. Over the course of more than six decades in the industry, we have established strong working relationships with the FDA, EPA, TGA, and EMA. We complete all documentation and customs clearances.
High Quality/Low Cost
Our long-standing relationships with producers allow us to monitor every facet of the supply process – from product specifications to packing, shipping, and logistics. This enhances quality and service to our customers while keeping costs low. Suppliers benefit from our sound understanding of customers' needs, ensuring transactions proceed smoothly, shipping deadlines are met, and business opportunities for our customers maximized.